Guest Policy Information
Holiday Policies
Winter Policies
Summer Policies
Season Dates
LOW SEASON: 11/1/07 - 12/14/07, 1/5/08 - 2/1/08, 3/29/08 - 4/15/08
HOLIDAY SEASON: 12/15/07 - 1/4/08 10-14 night minimum depending on property
PRESIDENT'S WEEK: 2/16/08 - 2/23/08
REGULAR SEASON: 2/2/08 - 3/28/08
Holiday 2007-2008 Guest Policies & Information
DEPOSIT: The first deposit by check is due within 2 days of reservation. Deposits will not be accepted without the security deposit information on the bottom of this form completed and returned.
FINAL PAYMENT: The second, final payment is due by September 1, 2007 by personal check, VISA, or MASTERCARD. We do not accept American Express. Any interest earned is for the benefit of Alpine Property Management.
CANCELLATION: Cancellation must be made in writing. With notice prior to September 1, 2007, you are entitled to a full refund of deposit less a 10% service charge. After September 1, 2007, notice of cancellation will authorize us to make every effort to re-rent the reserved space. If re-rented, a refund will be made less a 10% service charge. If not re-rented, the deposit will be retained and credited to the owner's account.
SERVICES: Daily maid service is provided with the rental, additional maid service is available at $36 an hour. For concierge services covered by a 6% guest service fee, refer to the guest services information.
TELEPHONE USE: Any long distance phone calls charged to the rental home will be billed to the guests with an additional 10% service charge.
CHECK-IN TIME: 4:00 PM at Alpine Property Management Office on the second floor of the Snowmass Center, Suite 206. If your arrival is earlier than 4:00 PM or later than 5:00 PM, please call to let us make special arrangements. PLEASE INITIAL THAT YOU WERE INFORMED OF THE 4 PM CHECK-IN POLICY:__________________.
CHECK-OUT TIME: 9:00 AM on departure day in order that the accommodations may be cleaned in time for the next arrival. We reserve the right to charge 10% of the nightly rate for every half-hour late on departure. This does not authorize the guest to occupy the property beyond the checkout time of 9:00 AM. Keys may be left on the kitchen counter and the door locked as you leave. INITIAL THAT YOU WERE INFORMED OF THE 9 AM CHECK-OUT POLICY:_________________.
SECURITY DEPOSIT: Credit card information as security is required by Alpine Property Management, Inc. for any damages due to negligence to a property during a guest's tenancy. Occupant is liable for any damages during occupancy to the premises and to furnishings, equipment, and household items, excluding normal wear.
Keys will be released at check-in time, or left on our bulletin board for late arrivals until the information below has been completed and this form returned to our office.
SKI ACCESS from all properties can vary during the winter season due to snow or weather conditions.
PETS: The owners of our units insist that we do not allow pets.
NON-SMOKING: All Alpine Property Management homes are non-smoking.
CREDIT CARD: VISA OR MC ONLY ________________________________________________________
NAME ON CARD (PLEASE PRINT):_________________________________________EXPIRES:________
SIGNATURE:__________________________________________________________________________
Winter 2007-2008 Guest Policies & Information
In order to enter into a rental agreement, guest must be a minimum of 25 years old or accompanied by a parent or legal guardian.
DEPOSIT: The first deposit by check is due within 2 days of reservation. Deposits will not be accepted without the security deposit information on the bottom of this form completed and returned.
FINAL PAYMENT: The second, final payment is due 30 days before your arrival by personal check, VISA, or MASTERCARD. We do not accept American Express. Any interest earned is for the benefit of Alpine Property Management.
CANCELLATION: Cancellation must be made in writing. Notice 90 days prior to arrival entitles a full refund of deposit less a 10% service charge. Within the 90 days of your arrival, notice of cancellation will authorize us to make every effort to re-rent the reserved space. If re-rented, a refund will be made less a 10% service charge. If not re-rented, the deposit will be retained and credited to the owner's account.
SERVICES: Mid-week maid service is provided with the rental, additional maid service is available at $36 an hour. For concierge services covered by a 6 % guest service fee, refer to the enclosed Guest Services insert.
TELEPHONE USE: We request that you use your phone card or make phone calls collect and do not charge long distance calls to your accommodations. Any long distance phone calls charged to the rental home will be billed to the guests with an additional 10% service charge.
CHECK-IN TIME: 4:00 PM at Alpine Property Management Office on the second floor of the Snowmass Center , Suite 206 . If your arrival is earlier than 4:00 PM or later than 5:00 PM, please call to let us make special arrangements. PLEASE INITIAL THAT YOU WERE INFORMED OF THE 4 PM CHECK-IN POLICY:_______________.
CHECK-OUT TIME: 9:00 AM on departure day in order that the accommodations may be cleaned in time for the next arrival. We reserve the right to charge 10% of the nightly rate for every half-hour late on departure. This does not authorize the guest to occupy the property beyond the checkout time of 9:00 AM. Keys may be left on the kitchen counter and the door locked as you leave. PLEASE INITIAL THAT YOU WERE INFORMED OF THE 9 AM CHECK-OUT POLICY:_______________.
SECURITY DEPOSIT: Credit card information as security is required by Alpine Property Management, Inc. for any damages due to negligence to a property during a guest's tenancy. Occupant is liable for any damages during occupancy to the premises and to furnishings, equipment, and household items, excluding normal wear.
No keys will be released at check-in time, or left on our bulletin board for late arrivals until the information below has been completed and this form returned to our office.
SKI ACCESS from all properties can vary during the winter season due to snow or weather conditions.
PETS: The owners of our units insist that we do not allow pets.
NON-SMOKING: All Alpine Property Management homes are non-smoking.
CREDIT CARD: VISA OR MC ONLY ________________________________________________________
NAME ON CARD (PLEASE PRINT):_________________________________________EXPIRES:________
SIGNATURE:__________________________________________________________________________
Summer 2007 Guest Policies & Information
In order to enter into a rental agreement, guest must be a minimum of 25 years old or accompanied by a parent or legal guardian.
DEPOSIT: The first deposit by check or credit card is due within 2 days of reservation. Deposits will not be accepted without the security deposit information on the bottom of this form completed and returned.
FINAL PAYMENT: The second, final payment is due 30 days before your arrival by personal check, VISA, or MASTERCARD. We do not accept American Express. Any interest earned is for the benefit of Alpine Property Management.
CANCELLATION: Cancellation must be made in writing. Notice 90 days prior to arrival entitles a full refund of deposit less a 10% service charge. Within the 90 days of your arrival, notice of cancellation will authorize us to make every effort to re-rent the reserved space. If re-rented, a refund will be made less a 10% service charge. If not re-rented, the deposit will be retained and credited to the owner's account.
SERVICES: Mid-week maid service is provided with the rental, additional maid service is available at $36 an hour. For concierge services covered by a 6% guest service fee, refer to the enclosed Guest Service insert.
TELEPHONE USE: We ask that you use your phone card or make phone calls collect and do not charge long distance calls to your accommodations. Any long distance phone calls charged to the rental home will be billed to the guests with an additional 10% service charge.
CHECK-IN TIME: 4:00 PM at Alpine Property Management Office on the second floor of the Snowmass Center, Suite 206. If your arrival is earlier than 4:00 PM or later than 5:00 PM, please call to let us make special arrangements. PLEASE INITIAL THAT YOU WERE INFORMED OF THE 4 PM CHECK-IN POLICY:_______________.
CHECK-OUT TIME: 9:00 AM on departure day in order that the accommodations may be cleaned in time for the next arrival. We reserve the right to charge 10% of the nightly rate for every half hour late on departure. This does not authorize the guest to occupy the property beyond the check-out time of 9:00 AM. Keys may be left on the kitchen counter and the door locked as you leave. PLEASE INITIAL THAT YOU WERE INFORMED OF THE 9 AM CHECK-OUT POLICY:_______________..
SECURITY DEPOSIT: Credit card information is required by Alpine Property Management, Inc. as security for any damages due to negligence to a property during a guest's tenancy. Occupant is liable for any damages during occupancy to the premises and to furnishings, equipment, and household items, excluding normal wear.
No keys will be released at check-in time, or left on our bulletin board for late arrivals until the information below has been completed and this form returned to our office.
PETS: The owners of our units insist that we do not allow any pets.
NON-SMOKING: All Alpine Property Management homes are non-smoking.
CREDIT CARD: VISA OR MC ONLY ________________________________________________________
NAME ON CARD (PLEASE PRINT):_________________________________________EXPIRES:________
SIGNATURE:__________________________________________________________________________