Guest Survey

Date of Arrival

Date of Departure

Unit Number / Home Name

Home Address

E-Mail Address

How did you hear about us? (Search word or search phrase used?)

Please rate each category with 5 being best. How was the quality of your accommodations?

Furniture and Bedding
	1 2 3 4 5

Location
	1 2 3 4 5

Overall Feel of Accomodations
	1 2 3 4 5

Quality vs. Price
	1 2 3 4 5

Was everything in order and woriing properly?
	Yes No

If you answered no please describe the problem and if it was reported to staff.

What was the quality of the staff and services?

Speed and Ease of the reservation process
	1 2 3 4 5

Timeliness and efficiency of the Check-In process
	1 2 3 4 5

Housekeeping
	1 2 3 4 5

Maintenance
	1 2 3 4 5

Concierge
	1 2 3 4 5

Overall quality of service
	1 2 3 4 5

Is there any thing we could have done to make your stay more enjoyable?

Did you experience and problems durring your stay?
	1 2 3 4 5

Was the problem dealt with in a timely manner
	1 2 3 4 5

Please Explain

Is there any staff member who you would like to acknowledge for their exceptional service?

Do you have any other comments or suggestions regrarding your stay with us?

Alpine property is also a real estate company, would you like to receive information on current Snowmass Village and Aspen area listings and services?
	Yes No Thanks

Snowmass Center Office	16 Kearns Road, Ste 206 PO Box 6398, Snowmass Village, CO 81615 970.923.5860 tel 800.543.0839 toll free 970.923.2645 fax
Aspen Office	400 W. Main St. Suite 13 Aspen, CO 81611 970.544.5860 tel 970.544.5861 fax 888.544.5860 toll free
	email: info@alpineproperty.com
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