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Owner Survey

1. Your property is:
2. Property Name and/or Address:
3. Please rate each question with 0 being N/A, 1 being worst and 5 being best.
 
Are you pleased with the quality and aesthetics of your property? 0     1     2     3     4     5    
How was the condition of the outside areas, if applicable? 0     1     2     3     4     5    
Was everything in working condition? 0     1     2     3     4     5    
If you had maintenance issues during your stay, were they handled in a timely and efficient manner? 0     1     2     3     4     5    
Did you feel our maintenance staff was knowledgeable and capable? 0     1     2     3     4     5    
HOUSEKEEPING
 
4. Please rate each question with 0 being N/A, 1 being worst and 5 being best.
 
Are you pleased with the quality of housekeeping at your property? 0     1     2     3     4     5    
Was everything clean and organized? 0     1     2     3     4     5    
Do you feel our housekeeping staff is friendly and capable? 0     1     2     3     4     5    
If you had any housekeeping issues during your stay were they handled in a timely and efficient manner? 0     1     2     3     4     5    
Were you able to communicate with the housekeeping staff? 0     1     2     3     4     5    
Was language a communication issue with the housekeeping staff? 0     1     2     3     4     5    
OWNER SERVICES
 
5. Please rate each question with 0 being N/A , 1 being worst and 5 being best.
 
Are you pleased with the quality of our staff? 0     1     2     3     4     5    
Are you pleased with the quality of our services and amenities? 0     1     2     3     4     5    
6. Did you experience any problems during your stay?
7. Did you report your problems to us and were they dealt with in a timely, appropriate manner?
8. Is there any staff member you would like to acknowledge for their exceptional service?
9. Do you have any other comments or suggestions to improve services?
10. Any special requests upon arrival, departure or during your stay?
11. Alpine Property is also a real estate company. Would you like to receive information on current Snowmass Village and Aspen Area listings and services?



Snowmass Center Office 16 Kearns Road, Ste 206 PO Box 6398, Snowmass Village, CO 81615
970.923.5860 tel 800.543.0839 toll free 970.923.2645 fax
Aspen Office 400 W. Main St. Suite 13 Aspen, CO 81611
970.544.5860 tel 970.544.5861 fax 888.544.5860 toll free
email: info@alpineproperty.com
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